An invitation, not a transaction.
Granpay membership is shaped, not sold. We do not publish pricing because no two members live the same life. What we publish is a standard — and the silence in which it operates.
"The luxury is not in what we do — it is in what you no longer have to."
Three quiet steps from enquiry to ease.
Conversation
A private call with a senior concierge. We listen first — no forms, no scripts.
Calibration
We map your tastes, rhythms and people, and quietly assemble the network behind you.
Arrival
A single line opens. From that moment, the work belongs to us.
Three thresholds. One standard.
Each tier draws on the same network and the same discretion. They differ only in proximity — how close we sit to your day.
Classic
Quiet entry. Full access.
For those who value a single, trusted line.
- Dedicated concierge desk
- Travel & dining requests
- Personal shopping
- 8 a.m. — midnight, local time
Gold
Most members choose this.
A personal expert who learns your preferences and anticipates them.
- Personal Luxury Expert
- Priority sourcing & access
- Private events worldwide
- 24 / 7 / 365 availability
- Family & household support
Platinum
Bespoke. By invitation.
An extension of your private office. Two experts, one standard.
- Two dedicated experts
- Family-office grade discretion
- Off-market property & art
- Global travel desk on standby
- Quarterly strategic review
Pricing on application · Annual subscription · No commission on sourcing
A week, quietly handled.
A member, weather-bound in Geneva. Within ninety minutes — a private re-route, fresh cabin laid, dinner held in Mayfair.
Anniversary forgotten. A florist in Tokyo, a calligrapher in Kyoto, and a handwritten note delivered before sunrise.
A first edition, quietly traced through three private collections. Authenticated, insured, on the desk by Wednesday.
One conversation is all it takes.
We answer personally, within twenty-four hours — usually far sooner. There is nothing to fill in. Only a moment to begin.
Speak to a Concierge